Shipping & Returns
In most cases we ship out same day. It will be no more than 2 business days for us to ship your items out.
Please call or email with any special directions we may need to get your items delivered properly.
Curbside delivery is to your garage or front yard only as long as the freight company can get in your driveway.
Unless otherwise noted all deliveries out of the local delivery zone are curbside. Inside delivery and white glove delivery will be an additional fee.
If your delivery with the freight company is missed due to the customers fault there is a re-delivery fee that will be charged.
Local Delivery and Pickup
We are open 7 days a week. Pick is available any time we are open.
Local deliveries can be done same day in most cases. We are more than happy to arrange a delivery date and time that suits your needs.
Returns & Exchanges
1. All Sales Are Final. No Refunds.
2. All Delivery Charges Are Non-Refundable.
3. In the event Mattresses and More Grants an Exchange the following apply:
- Merchandise must not have any stains or damages.
- Exchange for equal value item or pay balance to upgrade.
- 15% Restocking Fee.
- Additional Delivery Fees Apply
- No returns past 3 days from the date of receipt.
Mattress Guarantee Program
1. All Closeout Models are sold by the Manufacturer (i.e. Sealy, Simmons, Stearns & Foster, Serta, Spring Air, ETC.) AS IS. This Means Manufacturer Warranty is Void. However, Mattresses and More stands by all "As Is" bedding for 1 Year.
2. A Mattress Protector must be purchased at same time as mattress.
3. Queen & King Mattress Sets must be used with appropriate center support bed frame.
4. Mattress Must NOT HAVE Stains or Damages.
5. Customer Must Retain and Provide receipt upon exchange.
6. Delivery Charges Apply. THERE IS NO COMFORT GUARANTEE! It is the customers responsibilty to select the mattress that is appopriate for his/her comfort level! Mattresses and More Reserves the right to refuse any exchanges on the basis of comfort.
All layaways are refundable, however a 20% fee on the refunded balance will be applied.
Refunds will be in the form of a check.